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A written warranty, in plain words.

Every installation comes with a written warranty from VORQN LABS LLC. The terms are the same at every approved shop, and this page sets them out.

Terms dated 22 October 2026. If the English and Arabic texts differ, the English governs.

  • How long

    ARMOR: 8 yearsARMOR X: 10 yearsMATTE: 8 yearsNANO: 8 yearsNANO X: 10 years

    Each film has its own term. For a film not listed here, ask for the term on your written quote.

  • Who backs it

    VORQN LABS LLC, directly

  • Making a claim

    We confirm within 2 business days and decide within 10 business days.

What is covered, and what is not

What is covered

Defects in the film itself: yellowing, cracking, peeling, bubbling, and edges lifting because of the adhesive.

Paint lifted by the adhesive is covered too, when it is the car's original factory paint and an approved installer removes the film. Repainted or damaged paint is not.

What we do

We replace the affected film and refit it, through an approved installer.

Paint is repaired only where the adhesive lifted it, as above. Loss of use and other knock-on costs are not covered.

What is not covered

Damage from impacts, stones, accidents or chemicals, scratches that cut through the film, and paint faults that were there before fitting.

What ends the cover

Fitting by a shop that is not approved, solvents, harsh chemicals or polishing compound on the film, a pressure washer held too close or aimed at an edge, or changing the film after it is fitted.

Good to know

When cover starts

On the day the film is fitted.

The approved installer registers the installation with VORQN LABS LLC and gives you a record. If it was not registered, send the installer's invoice to vorqnlabs@gmail.com and cover runs from the invoice date.

The fitting itself

Warranted in writing by the shop that fitted it, separately from this warranty.

Approved installer

ABK Trading & Service in Qatar, and any shop VORQN LABS LLC names in writing as approved.

Selling the car

The warranty can transfer to the next owner.

Hand over the installation record with the car.

This warranty does not reduce your rights under the consumer law of the country where the film was fitted.

VORQN LABS LLC backs this warranty itself.

No insurer sits between you and us: your claim comes to the company that wrote the terms, and we make the decision. VORQN LABS LLC is a Virginia limited liability company, entity ID 12082645.

Making a claim

We confirm within 2 business days and decide within 10 business days.

Business days: Monday to Friday, excluding US federal holidays.

  1. Send your claim

    Email vorqnlabs@gmail.com with photos of the problem and your installation record.

  2. We decide

    We confirm we have it within 2 business days and decide within 10 business days of receiving both.

  3. Putting it right

    If we accept it, an approved installer replaces the film.

Looking after it

The first wash, pressure washers, and what to avoid.

  • Wait seven days before the first wash, then hand wash with a mild car shampoo.
  • With a pressure washer, stay at least 30 cm away and never aim at an edge.
  • After tint is fitted, keep the windows closed for three days.

Warranty questions

Cover, care, claims and selling the car.

What does the warranty cover?

Defects in the film itself, such as yellowing, cracking, peeling, bubbling or edges lifting because of the adhesive. It also covers original factory paint lifted by the adhesive when an approved installer removes the film. If we accept a claim, an approved installer replaces the film.

What ends the cover?

Fitting by a shop that is not approved, or changing the film after it is fitted. Solvents, harsh chemicals, polishing compound, and a pressure washer held too close or aimed at an edge end it too. Everyday driving, sun, rain and hand washing end nothing.

How do I wash it?

Wait seven days after fitting before the first wash, and if it was window tint, keep the windows closed for three days. Then hand wash with a mild car shampoo and a clean microfibre mitt. With a pressure washer, stay at least 30 cm away and never aim at an edge.

Can the warranty pass to the next owner?

Yes, the warranty can transfer to the next owner of the car. Hand over the installation record with the car.

How do I make a claim?

Email vorqnlabs@gmail.com with photos of the problem and your installation record. We confirm we have it within 2 business days and decide within 10 business days of receiving both. If we accept it, an approved installer replaces the film.

Who stands behind the warranty?

VORQN LABS LLC, directly: a Virginia limited liability company, entity ID 12082645. No insurer is involved. The warranty comes with each installation an approved installer registers with us, and we decide every claim.

Give us a location and a product.

We reply with an approved shop where one covers your area.

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